Ah, the age-old question! Our orders typically zoom out the door faster than pancakes disappear at brunch—usually within 3-5 business days. We ship via USPS and UPS from the bustling hub of Los Angeles, CA.

Once your order is in the hands of the postal and shipping wizards, we can only hope they’re as speedy as a hungry pancake lover! You’ll get a tracking number to keep tabs on your package. If it decides to play peek-a-boo and claims to be delivered a day or two early, just be patient! If it goes rogue for more than three days, give us a shout, and we’ll see what we can do!

"We’re serving up shipments to the U.S., Canada, UK, Australia, and New Zealand for now! Just a heads-up: any import fees or taxes are on you. Think of it as the price of getting pancakes delivered from afar!"

At Pancake Paperie, we stack your satisfaction high! Got questions about your order? Flip us an email—we’re here to butter you up with all the help you need!

To get your holiday goodies by Christmas Eve, make sure to place your order by December 15, 2024. Keep in mind, though, that we’re not Santa—there’s no guarantee your package will arrive on time. The earlier, the better! And just a heads-up, we’ll be on a little holiday break from December 22, 2023, to January 1, 2024. So, plan ahead to avoid any last-minute holiday panic!

If you’ve had a change of heart before we ship your order, just drop us an email faster than you can say “pancake flip,” and we’ll cancel it for you. However, once it’s left the building, it’s like syrup on pancakes—no turning back! We don’t accept returns, so choose wisely!

We’re flipping sorry for any hiccups! If your order arrived looking less than stack-tacular, just send us an email at rmcardle@pancakepaperie.com. To speed things up, please include photos of the damaged item and its packaging. We’ll do our very best to whip up a solution that leaves you smiling. Your feedback is the secret ingredient that helps us keep our quality batter better than ever!

For all you savvy shop owners out there, we’ve got a special link for you! Head over to our Faire shop right here:Faire link. If you prefer not to use Faire, you can send us an email, and we’ll get you all set up faster than you can say “wholesale wonder!”

Our minimum order volume for wholesale orders start at $150 USD for first-time flippers and $100 USD for our loyal stack-loving customers. Let’s cook up something great together!